CX-Manage orders and delivery

Place an order, Track Shipment, Cancellations

How do I place an order?
Here’s how you can place an order:   Select a catalog that you want to order Within catalog, select the specific product On product details page...
Wed, 25 Nov, 2020 at 2:09 PM
Do I have to check the availability of stock before placing an order?
No. All products live on our App, are in-stock.   However, catalogs change and are updated on a daily basis.   So if you would like to order a particular pr...
Wed, 25 Nov, 2020 at 2:12 PM
What if I want to place an order but the product goes out of stock?
If your customer wants a product that is out of stock, you can let us know through the “I have an order for this” option on the Meesho app.   These are the ...
Wed, 25 Nov, 2020 at 2:20 PM
Do you provide supplier reviews?
To check the reviews of a supplier’s other catalog:   Click on “View Products” Click on “View Suppliers” Scroll down to the bottom of the page to ‘...
Wed, 25 Nov, 2020 at 2:22 PM
Can I buy singles? Is there a minimum order quantity?
Yes, every product listed on the Meesho App catalog is available in ‘single’ quantity. There is no minimum order quantity required for the order to be proce...
Wed, 25 Nov, 2020 at 2:24 PM
How do I change the address after the order is placed?
Reach out to us through call or mail and we’ll help you change the address if the order hasn’t been dispatched. But if it has been dispatched then the addre...
Wed, 25 Nov, 2020 at 2:26 PM
What is the process for placing bulk orders?
We no longer accept bulk orders. You can, however, place large-quantity orders on the app, subject to stock availability with the Supplier.  Discounts: Pro...
Wed, 25 Nov, 2020 at 2:28 PM
How do I track the shipment of an order?
Please follow the following steps:   Go to 'Orders' section Tap on the relevant Order Click on 'Track' Click on 'Open Courie...
Wed, 25 Nov, 2020 at 2:32 PM
How is the shipping rate calculated?
The shipping charges are calculated on basis of the zone of the shipment and the total weight of the products in your cart. To know more about the exact cos...
Wed, 25 Nov, 2020 at 2:35 PM
What is the duration of the shipment?
The shipment duration varies depending on the product you have ordered for. If you have ordered for a domestic product, it will be shipped within 2-3 workin...
Wed, 25 Nov, 2020 at 2:37 PM