Meesho

CX-Getting started 22

• What is Meesho?
• What is Reselling with Meesho?
• How do I earn with Meesho?
• How does Meesho help me in my reselling journey?
• What about the quality of the products?

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CX-Find More Customers 9

• How often should I share products on Whatsapp?
• How do I find customers using Whatsapp?
• Should I create a Whatsapp group?
• How will Whatsapp Broadcast help me find customers?
• How does adding a Whatsapp status help in finding customers?

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CX-Find Products To Share 10

• How do I search for a product?
• What is the “For You” section?
• What is the “Collections” section?
• How do I search for products that I have shared with customers?
• How do I add products from different suppliers to my cart?

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CX-Manage orders and delivery 16

• How do I place an order?
• Do I have to check the availability of stock before placing an order?
• What if I want to place an order but the product goes out of stock?
• Do you provide supplier reviews?
• Can I buy singles? Is there a minimum order quantity?

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CX-Make Payments 10

• What are the different modes of making a payment?
• How do I make a payment using COD?
• Can I use Paytm to make a payment?
• How do I make an online payment?
• How do I make a payment using IMPS?

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CX-Return or Exchange 11

• What is Meesho’s Return & Exchange Policy?
• How do I exchange an order?
• How do I return an order?
• The product has been picked up from my customer’s address. When will I receive the refund?
• Why is my customer's return request getting rejected?

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CX-Track Margin & Bonus 10

• What is a margin?
• How do I add my margin?
• How much margin can I add?
• When will I receive my margin? How long does it take?
• Some products have an MRP tag. Can I add my margin above the MRP?

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CX- Manage Accounts & Settings 10

• Why should I provide my bank details?
• Where do I provide my bank details?
• Do I need a GST Registration to become an entrepreneur with Meesho?
• Do you charge GST?
• How do I contact the Meesho Support Team?

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