User has provided only the AWB number & don't have the Order ID


Solution agents will check the 3PL website to identify whether it belongs to Meesho. Please check the 3 PL Credentials doc



If the Order belongs to Meesho, the solution agent will raise a ticket.



Group:  Unconsented Group

Ticket Status: Open

TAT: 72 hrs (Label not required)

Disposition: Unconsented_Order_ Provided_Only_AWB_Number